Portfolio refresh: Client Intake for a food delivery collective

Akira Lopez led a two-week operations engagement for a food delivery collective, using client intake as the anchor and keeping the work practical enough for a small team to maintain.

Contexta food delivery collective needed a focused two-week engagement that could move without a large internal team.

Akira Lopez's roleOwned Contract Ops, Privacy, Process Design and translated the work into decisions the team could maintain after handoff.

OutcomeLifted qualified inquiries by 24% in the first month.

Stack and methodsCompliance, Client Intake, Contract Ops, Privacy

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