Operations rebuild: Observability for a family-run hospitality group

Elias Pratama led a eight-week engineering engagement for a family-run hospitality group, using observability as the anchor and keeping the work practical enough for a small team to maintain.

Contexta family-run hospitality group needed a focused eight-week engagement that could move without a large internal team.

Elias Pratama's roleOwned Node.js, Go, PostgreSQL and translated the work into decisions the team could maintain after handoff.

OutcomeLifted qualified inquiries by 24% in the first month.

Stack and methodsRedis, Observability, Docker, Node.js

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