Audience growth loop: Booking Flows for a fashion resale brand

Kai Ferreira led a six-week hospitality engagement for a fashion resale brand, using booking flows as the anchor and keeping the work practical enough for a small team to maintain.

Contexta fashion resale brand needed a focused six-week engagement that could move without a large internal team.

Kai Ferreira's roleOwned Guest Experience, Real Estate Ops, Booking Flows and translated the work into decisions the team could maintain after handoff.

OutcomeCreated a repeatable publishing rhythm for a small team.

Stack and methodsGuest Experience, Real Estate Ops, Booking Flows, Vendor Management

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