Template library: Process Design for a property management team
Leila Greene led a eight-week operations engagement for a property management team, using process design as the anchor and keeping the work practical enough for a small team to maintain.
Contexta property management team needed a focused eight-week engagement that could move without a large internal team.
Leila Greene's roleOwned Contract Ops, Privacy, Process Design and translated the work into decisions the team could maintain after handoff.
OutcomeMade handoffs between strategy, creative, and operations much cleaner.
Stack and methodsProcess Design, Documentation, Vendor Reviews, Compliance
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