Workflow audit: Figma for a family-run hospitality group

Mateo Berg led a three-week design engagement for a family-run hospitality group, using figma as the anchor and keeping the work practical enough for a small team to maintain.

Contexta family-run hospitality group needed a focused three-week engagement that could move without a large internal team.

Mateo Berg's roleOwned User Research, Interviewing, Usability Testing and translated the work into decisions the team could maintain after handoff.

OutcomeMade weekly reporting reliable enough for leadership meetings.

Stack and methodsUsability Testing, Figma, Research Ops, Surveys

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