Research-to-roadmap package: Service Design for an independent game studio

Maya Das led a four-week hospitality engagement for an independent game studio, using service design as the anchor and keeping the work practical enough for a small team to maintain.

Contextan independent game studio needed a focused four-week engagement that could move without a large internal team.

Maya Das's roleOwned Guest Experience, Real Estate Ops, Booking Flows and translated the work into decisions the team could maintain after handoff.

OutcomeMade handoffs between strategy, creative, and operations much cleaner.

Stack and methodsService Design, Guest Experience, Real Estate Ops, Booking Flows

Back to profileOpen to remote-first work