Automation layer: Guest Experience for a climate reporting nonprofit

Talia Moreira led a six-week hospitality engagement for a climate reporting nonprofit, using guest experience as the anchor and keeping the work practical enough for a small team to maintain.

Contexta climate reporting nonprofit needed a focused six-week engagement that could move without a large internal team.

Talia Moreira's roleOwned Guest Experience, Real Estate Ops, Booking Flows and translated the work into decisions the team could maintain after handoff.

OutcomeCut review time by 38% while making ownership clearer.

Stack and methodsGuest Experience, Real Estate Ops, Booking Flows, Vendor Management

Back to profileAvailable for workshops and audits